The Sebel Auckland Viaduct Harbour

The hotel was great! Staff was amazing and very friendly and helpful. The room was quite large and had the benefit of washer and dryer which was nice since we had been on vacation for the last 6 days. Front desk was so helpful we needed some things printed for our cruise and they helped us out. The included breakfast was lovely at giraffe Cafe. And there are so many food outlets rt outside outside door. Perfect for our cruise b3cause we could walk to the port which made things so easy. The gym facility is across the street it's 4$ us. Worth it. Clean and had everything.

The Sebel is in a fantastic location surrounded by restaurants, bars and tourist activities. The access to the harbour is very convenient. The view from our room was awesome though we did have to upgrade to get this. The bed and pillows were very comfy, Nice amenities and a bath which was great. The easy check in and out and the helpful friendly staff made this a good choice for us. Very clean and modern reception areas. Parking available at a first come first served basis and at a cost.

My husband and I where in Auckland for a medical procedure. My husband's surgery went well and he was discharged a day earlier than expected. When I checked out I never mentioned why I was leaving early yet the lovely young lady at the desk asked me why and then said she would ask the reservations team to consider a refund for the 3rd nights accommodation. I thanked her and left. By the time I fetched my husband and arrived back in Cambridge the refund was showing on my credit card. Wow ! Thank you for your outstanding customer service it is much appreciated.

It was a great location. The room looked over the marina at the viaduct and you could also see the harbor bridge from the room. The room itself had everything you needed and was very clean. The bed was amazingly comfortable and it also had a large bathroom. It is now my favorite place to stay in Auckland.

When we arrived I realised I wanted to have a bigger balcony. I had booked the wrong room. The hotel was amazing and sorted another room for us. Could not have need happier with the outcome.